SentinelX
Intelligence That Connects Cities and Protects People

Cameras capture images. Algorithms identify patterns. But protecting a city requires turning information into decisions and coordinated action. Between an alert and its resolution, professionals need to understand the context, mobilize the right teams and ensure information reaches those responding in the field.

SentinelX was built to connect these steps. Its platform integrates video intelligence, incident management, dispatch and operational tracking, helping cities turn fragmented data into organized responses. Facial recognition is part of this framework, but the company’s vision goes further: connecting technology, people and services to improve public safety and how cities operate.

“Technology strengthens our ability to understand and act. Decisions remain with professionals and the competent authorities,” says Cristian Aquino, founder and CEO.

From Alert to Response

This vision operates at scale through Smart Sampa, São Paulo’s public safety program. With tens of thousands of cameras, the challenge extends beyond capturing images: information must be organized and relevant events highlighted across varying lighting, connectivity and image quality.

SentinelX brings images, location, time and the reason for an alert into one operational workflow. Facial recognition indicates potential matches against authorized databases, while license plate recognition helps locate vehicles of interest.

Zeus, the platform’s visual search capability, expands these possibilities by enabling searches based on descriptive characteristics, such as a vehicle’s appearance or a missing person’s clothing, within a defined area and time window.

Results support human assessment. Following that review, operators can register an incident, mobilize teams and track the response through completion. Field personnel receive the context behind each dispatch, reducing information loss between the command center and the field.

Responsibility at Every Step

For SentinelX, artificial intelligence and institutional responsibility must advance together. The platform supports professionals work while keeping human validation central to operational workflows.

Role-based access controls, search histories and activity records help track how information is used. Purpose, data protection, retention and sharing rules form part of each project’s requirements, according to its application and the responsibilities of the institutions involved.

This approach combines technological capability with governance. Public trust depends on both the quality of the solution and the criteria guiding its use.

Built Through Real City Operations

Operating at scale requires availability, integration, training and continuous adaptation. For Smart Sampa, SentinelX dedicated more than two years to development and implementation, delivering thousands of customizations to meet operational needs. The platform continues to evolve through feedback from operators, managers and field teams.

Aquino recognizes the program as a collective achievement and highlights Mayor Ricardo Nunes’s courage and leadership in putting a project of this magnitude into practice, alongside the professionals and institutions involved.

The company is now extending this integration model to mobility, emergencies, lighting, citizen services, sensors and operational resources. A single incident may require several agencies to share information and coordinate action within their respective responsibilities.

The goal is to bring this experience to other cities, including municipalities with smaller teams and more limited resources. Recognized as the Top Smart City and Public Safety Platform 2027, SentinelX reinforces its mission: developing a Brazilian technology that connects information, decisions and response to better protect and serve people.