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The coming years bring exciting things on the table, and it might witness some changes to emergency management.
Fremont, CA: Numerous EOCs, their stakeholders, and their managers use technology in the ECO. Despite tech being introduced in the EOC, they still rely on the outdated systems and methods for managing emergencies, which in the present stage will put them behind when it matters. The incorporation of the right technology can improve all the operations of an ECO. Gathering information, sending out notification and messages, communicating with other stakeholders, develop action-ready plans, and many more are what the operations technology can shoulder or at least help personnel execute much more quickly and efficiently.
From smartphones to all-in-one platforms, the technology has already proved their worth to many emergency management professionals. And more are learning the value of technology during a response. As the world progresses towards a new decade, the EOC will transform to incorporate technology.
EOC's physical aspects have many benefits that cannot be understated, such as the in-person interaction with different players and the accompanying immediacy of communication.
Degrees Filling in the Gaps
Every profession has an old guard and a new guard. The old guard knows the tried-and-true ways of doing things and passes those experiences and lessons down to the new guard to ensure that their job, role, and functions are secure.
The emergency management is no exception. An argument has to be made; however, this paradigm is a bit different in emergency management than it is in other professions. While emergency management has been there as long as emergencies have been, the kind of dedicated work and processes, different professions have always enjoyed is comparatively new for emergency management. The responders and agencies in the latter half of the 20th century began to understand the impact of possessing a professional dedicated to emergency management.
No Silos and a More Collaborative Community
EOCs, especially at the governmental level, have wrapped in several stakeholders from the community affected by an event. Utilities and various departments, such as public works, police, and fire, are typically represented in the EOC if the event demands them.
A common pitfall all parties encounter is accidentally siloing themselves and segregating communication. When communication stalls out like this, undesirable outcomes can result, like the misuse of resources or departments inadvertently working against each other. And these open up another set of problems: increased response times, more catastrophic results, or increased spending.
See also: Top Govt Tech Startups