The socio-economic effects of COVID-19 are rapidly emerging and continuing to impact the U.S. economy adversely, with 20 million applications for unemployment benefits in the last month alone
Fremont, CA: The socio-economic effects of COVID-19 are rapidly emerging and continuing to impact the U.S. economy adversely, with 20 million applications for unemployment benefits in the last month alone. As the demand and requirements continue to grow, social service agencies are foreseeing an unprecedented leap in the number of citizens to apply for food, cash, medical, and other critical public assistance programs. Google Cloud is focused on delivering a set of modular solutions that can help state and local governments address their most pressing needs while putting efforts to support citizens impacted by COVID-19. Let's have a detailed check.
Remote Work Solutions
Google Meet offers video conferencing, chat, email, and shared documents, allowing your team to work together remotely and in real-time. Share and collaborate with external partners—anytime, anywhere, and across a broad range of devices. Caseworkers can conduct virtual visits with children and families, and access remote working resources.
Give meticulous training to your agency to effectively address the inflow of questions related to your program and COVID-19. Using a rapid response virtual agency, you can quickly disseminate quality information to your constituents with multi-channel support. Virtual agents can be deployed on both web portals and call centers.
Automate Paper Processing
Significantly reduce the staff time needed to process paper applications and verification documents. Using artificial intelligence and machine learning, one can easily automate the scanning, extraction of data, matching, and indexing of paper applications and documents—allowing the respective government authority to assign limited staff resources to more critical activities.
Serverless & Secure Solutions
Google enables existing state and local systems to adapt and serve citizens quickly and effectually. These serverless modules can be implemented within one to three weeks, with no onsite infrastructure, and can scale to petabytes of data to meet demand. Data is encrypted by default.
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