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The development of e-governance in the nation has greatly benefited the people with efforts like digitizing government services and programs, applying for different certifications and papers, online grievance redressal, and more.
Fremont, CA: As time passes, technology is becoming more integrated into society as a whole, including the public, private, and government sectors. Government operations got changed as a result of the Prime Minister's introduction of the Digital India Mission. The development of e-governance in the nation has greatly benefited the people with efforts like digitizing government services and programs, applying for different certifications and papers, online grievance redressal, and more.
Information and communication technologies (ICT) may facilitate changing workplace cultures in a number of ways. These include better citizen service delivery, greater relationships between the government and business and industry, citizen empowerment through information access & involvement in decision-making, and more effective governance management. Fundamentally, e-government works to transform the way people think and behave in the workplace so that governance functions and processes may get integrated to serve the needs of citizens better.
However, it should get highlighted that although technology-driven procedures have made people's lives more accessible, they have also made the ecosystem between the government and its constituents more susceptible to cyberattacks and security breaches. The number of cyberattacks occurring across the nation is rising along with the traffic on government websites and portals. As a result, cybersecurity issues have grown crucial, especially as we move into a future that will increasingly rely on technology. To ensure that the data of the government and the citizens are safe, e-government initiatives must have a security layer by design.