Public Safety in the Digital Age

Public Safety in the Digital Age

Gov CIO Outlook | Friday, March 08, 2019

Technology shifts over the last few years are revolutionizing public safety operations. First responders and public safety personals mostly rely on the latest devices, software and technological innovations to assist them in being their best in improving community safety. In effect, technology has become the ultimate catalyst, empowering safety officers with information and capabilities that were unimaginable in the past. Advancements only appear to continue as emerging technologies deliver even greater opportunities in this sector. Below are some game-changing technologies that are impacting public safety in large scale.

By adopting cloud and Software-as-a-Service solutions, safety departments can eliminate the need for physical file storage and the cost that accompany it. This becomes appealing to public safety agencies that are being challenged by budgeting and time constraints that come along with managing onsite data storage in the digital world. Cloud allows digital evidence management providing a better solution for storing a large volume of documents by omitting the need for physical servers and making it easier to share report and collaborate on cases.

The First Responder Network Authority ( FistNet)is the highspeed broadband network wholly dedicated to first responders and public safety. First responders can use this as a reliable network that delivers the necessary coverage, capacity, security, and interoperability to do their jobs. With 5G agency could get faster access to live streaming video and large cloud-based files, and improved functionality of their networked devices.

The onrush of information that an agency suddenly has to manage is a challenge that accompanies with quick technological advancements. Artificial Intelligence can step in here to unleash insights from the data, accelerate operations, and guide better decision making. It can effectively manage information overload and assist in understanding the data.

More agencies are opting smaller, portable devices such as tablets, smart watches, and smartphones. Mobile devices serve as a better option for public safety officers using patrol vehicles. These devices can offer them a convenient way to stay connected to dispatch critical applications, improve situational awareness, and to help better manage available field personnel.

With the increased reliance on technology comes devious forms of threats, especially cyber attacks. Cyber attacks can cripple the public safety department's dispatch systems, slow response times and expose private records making an unsafe environment for public safety officers and citizens. So it becomes crucial for the safety agency to be aware of these threats.


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