Digitalization has changed the facets of technologies that have been used in the public sector. They are now more improvised, innovative and offering various functionalities to citizens. With so many issues on the table, today governments of countries are concentrating on the development of intelligent technologies and devices and investing in them. Smart technologies come with remarkable advantages and opportunities that enable a country to face challenges. Following are some of the technologies that are used in the public sector:
Citizen-centric apps: Government sector is releasing mobile apps with the anticipatory and responsive approach of delivering digital services. Citizens can use the apps to make their journeys more convenient as to a career switching, caring an elderly family member, or for parents to interact with schools.
Greater access to data: Public agencies collect huge amounts of data that contain insights useful for improving processes and developing new products. To crowdsource ideas and co-create solutions, governments are making datasets publicly available for citizens and businesses.
Safe Online transactions: Nowadays a password alone isn’t enough in assuring immunity against hacking as cyberattacks have become advanced in recent years. To deliver safety to people in terms of online transactions, multifactor authentication methods are used across all government digital services, taking the form of SMS one-time passwords (OTP), OneKey token validation, and biometrics.
Faster internet: The newest innovation 5G network offers reliable connection and unprecedented speed. The network is able to transfer high-volume data to devices in mere seconds. It supports a total ecosystem created out of completely connected devices. Mobile application UI gets elevated to a large extent when streamed on 5G networks.
Using Blockchain: The blockchain technology is helping the government financial sector in an extensive way. According to the Global Fintech Report, 77 percent of financial institutions will adopt the technology within their processes by the year 2020. It helps the public sector to reduce fraud, trade business, and take care of people.
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Smart lamp post: Smart lamp posts are pushing the governments’ effort to create a smart nation platform that allows real-time monitoring with road traffic conditions, weather updates, and pedestrian footfall. The collected data are delivered to transport planning teams to enhance development and security.
Autonomous vehicles: Shortages of drivers, accidents, and high wages during long-haul journeys have accelerated the creation of autonomous drive in vehicles. GPS technology helps these cars to avoid collisions with delivering right navigation.