How Government Services can Transform the Future of Smart Cities

How Government Services can Transform the Future of Smart Cities

By Gov CIO Outlook | Friday, September 27, 2019

By leveraging technologies to serve the citizens and enhance many areas of public life, smart cities have started to expand their influence.

FREMONT, CA: Smart cities are considered as the future of urban living, using digital technologies, data, and design thinking. As the urban population grows in diverse conditions, many cities turn to technology and smart city solutions to build a more livable environment and thereby improving the delivery of public services. Smart cities create a new model by improving existing transportation systems, that use the data applications and technology to improve the quality of life for citizens and visitors. Technology serves citizens and can enhance many aspects of public life, including quality of life, mobility, security, education, economy, and the environment. Here are some key points that enable the smart government of smart enterprises movement globally.

Smart Ecosystem

Governments are constructing public-private ecosystems to resolve some of the largest societal issues that comprise healthcare, mobility, education, and workforce development. These ecosystems are tapping into the collective intelligence of the private sector, academia, technology startups, and even the citizens.

Smart Connection and Data

The progress in sensor technology and the increasing ubiquity of the Internet of Things (IoT) line are fading between the cyber and physical worlds. The meeting of cyber and physical is enabling the government to track, monitor, and manage resources and make data-driven decisions.

These core components cause a shift in the public service ecosystem from smart cities to smart airports to smart rural communities.

Smart Regions

The concept of smart regions contains a broad array of places and services. For example, the Greater Phoenix Smart Region initiative brings 22 cities and towns in Maricopa County to drive regional technology pilots and provide test beds for researchers to try out new solutions for public services. Smart regions should excel the city boundaries to drive expansive innovation. However, the cities also realize the benefits of pooling resources and are able to tap into economies of scale as they seek to use digital experiences to provide traditional city services to communities in entirely new ways.

Smart Campuses

Moving away from a digital classroom, the campuses use AI, machine learning, blockchain, and other technologies to mechanize processes, monitor, and initiate workflows and thereby improving the data-driven decisions for different stakeholders.

Smart Airports

Transportation providers are taking smart mobility initiatives from the pilot projects to the real-world. One of the transportation platforms that initiates advanced technology is airports. Airports now use Wi-Fi points as sensors to measure the location and the movement of traveler's as they move through the terminals. Some technologies deliver more benefits to others beyond those directly using them.

A smart city advisory committee puts forth its community’s needs. In some cases, cities may formally integrate resident advisory committees into broader smart city planning and governance processes. In Toronto, the Planning Review Committee selects residents through a civic lottery to represent the broader resident population in city planning efforts, which includes some smart city initiatives. Committee representatives proportionally match the city’s gender, age, and minority demographics based on the latest census.

Smart Bases

Smart technology in one area can improve the government services in others, such as merging smart cities with military bases nearby. The city of San Diego has signed a memorandum of understanding (MOU) with the Marine Corps Installations Command to collaborate on smart city programs. The MOU will help the city tap into the Marine Corps research on renewable energy and water conservation, while the city will extend some of its existing programs such as smart street lights and a city services mobile app to the base. 

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