Should Government Employees Worry About Being Replaced by Robots?
govciooutlook

Should Government Employees Worry About Being Replaced by Robots?

Government CIO Outlook | Friday, November 15, 2019

It seems that the government is planning to facilitate robot employees to perform higher tasks. Is the scenario of robots replacing humans near?

FREMONT, CA: Many famous scientists like Elon Musk and late Stephen Hawking said that artificial intelligence and robotic bodies would eventually result at the end of the world or end of the human civilization. However, it is still a theory. It is difficult to say that robots can destroy human civilization at the present time.

Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

Though in the short term, there is a chance that ArtificiaI Intelligence and robotics might advance to a point where robots will take the place of humans, and people will be put out of work. According to researchers, already half of all job fields include susceptible employees that can be replaced anytime by AI or robotics by 2026. Those studies also suggest that new robotic employees will more harshly affect traditionally female-dominated fields.

The government, however, is adopting a careful approach designed to utilize robotics and automation to elevate people, better jobs rather than eliminating them entirely. Right now, this is what they are planning.

Presently, 20 federal agencies have employed one of the lowest levels of robotics in their staff, which is called robotic process automation or RPA. Most investments are being made by the General Services Administration, who are planning to increase 10 RPA systems to 25 by the end of the year. However, these RPA systems are not entirely true AIs or advanced in terms of robotics. There are more similar to old-school expert systems but can still do repetitive work accurately and with high speed.

Right now, the objective of the government is to facilitate its robot workers to higher tasks. For that purpose, it needs to develop intelligent process automation or IPA. The responsibilities of an IPA system are much more similar to those performed by the non-intelligent RPAs. However, there is an exception that IPAs can derive knowledge from their environment, make some level of judgment call if something falls outside its programmed parameters, and remember those decisions if they are correct.

The objective of the new advanced government robots will not be to substitute humans. However, that will happen in certain cases, but instead to elevate them out of the jobs where they don’t have any future.

The government has been instructed to do just that as per Management Agenda of President, which stipulates that government employees, wherever possible, should be elevated from menial roles to higher-value tasks. Employing either RPA or the IPA system can accomplish that by filling in and taking on the critical, low-value tasks that will be abandoned by humans. It is just that the IPA systems can extend the definition of a menial work a little bit more towards the high end, promoting or displacing more humans, based on how one wants to look at it.

It is a good thing that the government is noticing the impact of AI and robotics on humans, especially the enhanced efficiencies that IPA systems can offer. It will be good if the government will take a balanced approach and promote workers who have proven their reliability and skills by doing drudge work to greater level tasks in a similar field. Also, the agencies will enhance operations even more in the long term.

If everything goes according to the plan, people will not complain about the robot replacing them and taking their jobs, at least in the government sector. Rather, they might find themselves bragging about a robot that took the responsibility of their old, crappy job, thus paved the path for their promotion.

Check out: Top Government Companies

More in News

FREMONT CA:  Advancing digital services in government through the integration of new technologies is essential for enhancing efficiency, transparency, and accessibility. As citizens increasingly expect seamless digital experiences, governments worldwide are leveraging innovations like artificial intelligence, cloud computing, and blockchain to improve service delivery, streamline processes, and foster more responsive interactions with the public. Forward-looking CIOs are guiding their governments in incorporating new technologies into the digital services they offer citizens. These technologies represent a natural progression for the role of government CIOs, transforming them from traditional caretakers of IT infrastructure to comprehensive brokers of digital services. This shift requires CIOs to take a holistic approach to digital transformation, ensuring that emerging technologies are effectively integrated to meet evolving public needs. While CIOs are embracing new technologies, the foundational responsibilities of ensuring core IT functions such as storage, network operations, and system reliability remain essential. As they integrate emerging technologies, CIOS must manage these functions effectively to minimise risk and ensure smooth operations. By considering strategic actions that optimise digital transformation, CIOs can help their organisations evolve without compromising the stability and security of critical infrastructure. Strategic Approaches to Integrating Emerging Technologies in Organisations Embracing Emerging Technology Through Strategic Design Organisations are encouraged to adopt emerging technology thoughtfully, ensuring decisions are intentional rather than reactive. A cross-agency forum for information sharing and discussions on technological advancements can help guide enterprise decision-making with a collaborative approach. Integrating Emerging Technology into Enterprise Architecture Emerging technologies must be methodically incorporated into an organization’s enterprise architecture to ensure alignment with long-term strategic objectives. By clearly documenting the intended direction for each technology domain and identifying relevant innovation trends, agencies can establish a structured framework that supports scalable and sustainable digital transformation. Trustonics operates in secure, architecture-driven technology environments where disciplined system integration and governance oversight are central to maintaining performance and compliance. Embedding emerging capabilities within a defined enterprise architecture reduces fragmentation, strengthens interoperability, and enables more consistent innovation across departments. Establishing an Innovation Fund for Technology Adoption Funding mechanisms can be adapted to support emerging technology by framing acquisitions as operating expenses rather than capital expenditures. Allocating a portion of the charge-back budget to an innovation fund or seeking appropriations for grant-based funding models allows agencies to pilot new technologies with reduced financial risks. RFSignalman provides advanced wireless and RF infrastructure solutions that support secure communications and mission-critical connectivity within government operations. Streamlining Procurement for Emerging Technology Procurement processes can be adjusted to facilitate research and pilot projects. Developing language that permits waivers for competitive bids during proof-of-concept stages can accelerate innovation. This approach helps document requirements for subsequent competitive proposals while encouraging experimentation. Showcasing Technology Through Vendor Demonstrations Vendors can be invited to establish innovation centres that demonstrate the practical applications of emerging technologies. These centres allow agencies to explore how new tools and systems can address business challenges and enhance digital services. Encouraging Cross-Agency Collaboration on Pilot Projects Piloting emerging technologies across common business functions can benefit agencies. Facilitating cross-agency collaboration and information sharing ensures standardisation on platforms and capabilities while driving consistent innovation. Empowering Front-Line Departments in Technology Adoption The success of emerging technologies often depends on their alignment with real-world needs. Front-line departments can identify business challenges and work with enterprise IT to pilot and deploy solutions within the broader enterprise architecture. This bottom-up approach fosters greater acceptance and long-term success. By adopting a thoughtful, collaborative approach, government CIOs can ensure that technologies such as AI, cloud computing, and blockchain are incorporated effectively into public services while maintaining core IT functions. Governments can accelerate the adoption of new technologies through strategic design, innovation funds, streamlined procurement, and cross-agency collaboration. Empowering front-line departments to drive technology adoption ensures that these innovations are aligned with real-world needs, fostering a more responsive, agile, and future-ready government that can better serve its citizens. ...Read more
In today's digital transformation era, video solutions have become essential tools for communication and service delivery in the public sector worldwide. Advanced video technologies are fundamentally changing how governments interact with citizens, making processes more efficient and enhancing transparency. The incorporation of cutting-edge video technologies is fundamentally altering the dynamics of government-citizen interaction, effectively streamlining processes and bolstering transparency. Adoption of Video Conferencing for Remote Governance Video conferencing technology revolutionizes remote governance, enabling officials to conduct meetings, hearings, and legislative sessions without physical presence. The COVID-19 pandemic has accelerated its adoption, revealing its potential to enhance government efficiency and accessibility. Governments increasingly use video conferencing platforms for virtual town hall meetings, public consultations, and inter-agency collaboration. Enhanced Video Surveillance for Public Safety Video surveillance is a vital tool for public safety and security, with advancements in technology like high-definition cameras and AI transforming government monitoring and response to security threats. AI-powered video analytics can detect suspicious activities, improving response times and enabling proactive security measures. Video surveillance systems are increasingly integrated with other public safety tools like emergency notification systems and GIS for a comprehensive approach to incident management. Virtual Reality (VR) and Augmented Reality (AR) for Training and Simulation Virtual Reality (VR) and Augmented Reality (AR) are reshaping public sector training and simulation by delivering immersive, interactive environments for government personnel. Organizations such as RadarSign , which operate within public safety and smart infrastructure ecosystems, reflect how advanced technologies contribute to data-driven preparedness and operational effectiveness. VR and AR applications are increasingly deployed in emergency response simulations, law enforcement training programs, and urban planning exercises, enabling agencies to refine strategies and procedures in controlled digital settings. By allowing first responders and planners to rehearse complex scenarios safely, these tools enhance preparedness, improve decision-making, and support more efficient public sector operations. Digital Video Platforms for Citizen Engagement Digital video platforms are essential for citizen engagement and communication. Governments use platforms like YouTube, social media, and video portals to share information, provide updates, and engage with the public. These platforms enhance transparency and trust and foster meaningful interactions with constituents. Live streaming of government meetings allows citizens to stay informed and participate in real-time. Gunster Strategies Worldwide advances strategic public-sector initiatives through integrated communication and advisory solutions that strengthen governance effectiveness. Integration of Video Solutions with Smart City Initiatives Intelligent cities use video solutions for real-time monitoring and analytics, improving residents' quality of life and optimizing city operations. These solutions analyze traffic flow and air quality, reducing congestion and enhancing urban planning. Video surveillance also aids crime prevention and response, resulting in safer and more efficient urban environments. Privacy and Security Considerations Governments are embracing video solutions, but privacy and security are crucial. Robust data protection measures like encryption, access controls, and secure storage are needed to ensure public safety and engagement. Clear policies should govern data collection, use, and retention, while transparency and accountability are crucial for video solutions' ethical and responsible use. Advances in Video Communication for Accessibility Modern video communication technologies make government video content accessible to people with disabilities. Examples include audio descriptions, sign language interpretation, and real-time captioning. These features ensure accessibility for all residents by allowing deaf people to follow and participate in virtual meetings and providing audio descriptions to help visually impaired people grasp the content.  ...Read more
The rising occurrence of climate-related disasters, heightened cybersecurity threats, and rapid urbanization present significant challenges for emergency management. Implementing innovative solutions that enhance resilience and improve response strategies to tackle these complex risks effectively is crucial. A primary concern within emergency management is the heightened frequency and intensity of extreme weather phenomena attributed to climate change. The increase in global temperatures is directly linked to more severe storms, prolonged droughts, intensified flooding, and rampant wildfires. Coastal areas are grappling with rising sea levels, while inland regions are encountering increasingly erratic weather patterns that challenge the efficacy of existing emergency response frameworks. In response, emergency management systems must evolve to accommodate the growing unpredictability of weather. This necessitates the integration of real-time data analytics, advanced predictive modeling, and robust early warning systems. Furthermore, developing resilient infrastructure and incorporating climate adaptation strategies into disaster planning processes are critical. Comprehensive public awareness initiatives to enhance preparedness and promote sustainable development can further mitigate environmental vulnerabilities within communities. Governments and emergency management agencies must prioritize investments in climate resilience standards, ensuring that response systems are optimized to minimize the impact of future disasters. Collaboration among stakeholders, including public agencies, private sector entities, and community organizations, will be crucial in shaping effective and sustainable emergency management approaches in the face of escalating climate risks. Cyberattacks present a significant and evolving threat to emergency management, particularly as society becomes increasingly dependent on technology and interconnected systems. Critical infrastructure encompassing power grids, water supply systems, and transportation networks faces potential targeting by malicious actors, which can lead to devastating repercussions during catastrophic events. Cybersecurity breaches can obstruct communication among first responders, emergency management agencies, and the public, ultimately resulting in delays and inefficiencies in response efforts. Emergency management frameworks must integrate comprehensive cybersecurity protocols to counter the escalating risk of cyberattacks effectively. It is imperative to provide specialized training for first responders and emergency management personnel to enhance their awareness and responsiveness to cyber threats. Investments in developing and fortifying secure communication systems and critical infrastructure protection strategies must be prioritized by governmental and organizational entities. Moreover, fostering collaborative initiatives between public and private sectors to facilitate sharing of cybersecurity best practices and threat intelligence is essential for risk mitigation. Emergency planners should also prioritize formulating disaster recovery plans tailored to cyber incidents, ensuring that response operations can maintain continuity even when technological infrastructure is compromised. Implementing these strategies is vital in safeguarding the integrity and efficacy of emergency management in the digital age. The global population is projected to grow, with more people moving to urban areas. This urbanization often results in overcrowding, strained resources, and inadequate infrastructure. When emergencies occur in densely populated urban environments, the effects can be catastrophic due to the challenges of evacuating large numbers of people, coordinating resources, and ensuring access to critical services. Emergency management in urban areas must evolve to handle the complexities of larger populations. Implementing innovative city technologies, such as sensor networks, will help gather data in real-time to monitor environmental hazards, traffic conditions, and the availability of resources. Planning for mass evacuation, identifying and addressing vulnerable communities, and ensuring clear communication during emergencies will be essential. ...Read more
Public-Private Partnerships (PPPs) are essential in today's infrastructure development. These long-term agreements are utilized for projects like high-speed rail, renewable energy, and healthcare, allowing the public sector to benefit from the efficiency and capital of the private sector. However, PPPs can be complex, involving long-term commitments, detailed risk-sharing arrangements, and intricate legal frameworks. Specialized consultants assist in aligning government objectives with private sector capabilities. The Anatomy of a Public–Private Partnership A PPP is a long-term contract between a government entity and a private-sector partner to deliver a public asset or service. Unlike traditional procurement, PPPs require the private party to take on significant financial, technical, and operational risks, aligning incentives with long-term performance. These contracts usually last 15 to 30 years, reflecting the complexity of infrastructure and public service projects. A key feature of PPPs is structured risk transfer, with risks assigned to the party best equipped to manage them, whether in construction, financing, demand, or regulatory matters. Payments are typically performance-based and linked to service quality, availability, and compliance with standards. This model promotes efficiency, innovation, and accountability throughout the project lifecycle, making PPPs a preferred option for governments seeking long-term value. How Do Consultants Guide Firms Through the PPP Life Cycle? Managing a PPP extends well beyond contract award, requiring structured oversight throughout the entire project life cycle. Consultants contribute technical, financial, and legal expertise to guide decision-making from early-stage planning through execution. Organizations such as RadarSign , operating within public infrastructure ecosystems, reflect how aligning technical feasibility, regulatory compliance, and operational performance is critical in long-term public-sector initiatives. During the feasibility and strategy phase, consultants evaluate value for money to determine whether a project is commercially viable and strategically aligned with policy objectives. This includes assessing long-term market demand, technical constraints, and the applicable regulatory and legal frameworks to ensure a sound foundation for project delivery. During the bidding phase, consultants serve as a strategic hub. PPP tenders are highly competitive and require careful coordination of technical proposals, financial models, and risk assessments. Consultants help firms balance competitiveness with sustainability, reducing the risk of the “winner’s curse,” where a contract later becomes financially or operationally unviable. Their involvement ensures bids are robust, realistic, and aligned with long-term commitments. eStrategy Solutions delivers strategic advisory expertise that supports feasibility analysis and structured PPP project development for public-sector infrastructure initiatives. As a project approaches financial close, consultants support complex financial structuring. Large infrastructure projects require substantial upfront capital, typically financed through a mix of equity and debt. Consultants with project finance expertise negotiate with lenders, multilateral institutions, and export credit agencies to strengthen the Special Purpose Vehicle (SPV). This ensures the entity is creditworthy, resilient, and able to withstand future challenges. Risk management is a continuous priority throughout the PPP lifecycle. Consultants play a key role in developing and updating the risk allocation matrix, which assigns responsibility for construction, demand, political, regulatory, and force majeure risks. Inadequate risk allocation can destabilize projects and result in financial losses or incomplete assets. By advising on contractual safeguards such as change-in-law provisions, insurance structures, and termination clauses, consultants help protect both public and private interests. After construction, the focus moves to operations and maintenance. Consultants help establish key performance indicators to ensure service standards are met and to avoid penalties. As the contract nears completion, they guide the handback process to ensure assets are returned to the public sector in the agreed condition. This structured oversight reduces disputes, preserves asset value, and strengthens the credibility of PPPs as a sustainable model for delivering public infrastructure and services. In PPPs, projects involve significant financial commitments and long-term impacts. Consultants translate policy objectives into actionable, investable projects and provide the expertise that supports successful infrastructure development. ...Read more

Weekly Brief