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Connected Communities Lead to Safe Cities
Govciooutlook >> cioviewpoint

Fred Ellermeier, Vice President, Connected Communities, Black & Veatch

CONNECTED COMMUNITIES LEAD TO SAFE CITIES: A smart city is efficient and convenient. A safe city, on the other hand, is a necessity. When cities implement smart, data centric solutions with a focus on public safety, the result is a safe,...

Big Data Analytics Influencing Small Business Social Media Marketing
Govciooutlook >> cxoinsights

Big data and data analytics have made industries to gravitate towards it. The mark of both can be easily observed in each sector and results obtained by adapting them are gratifying. In the modern day, where business revolves around the customer...

Local Perspective on Homeland Security for 2018
Govciooutlook >> cioviewpoint

Bill Hunter, Director, Communications and Information Technology, County of Roanoke

When asked to write this article, it gave me pause. I thought, “Why would they want input from local government on what most people consider to be a nationally driven program?” If you would have asked me fifteen years ago as a US...

Artificial Intelligence in Higher-Education
Govciooutlook >> cioviewpoint

Christopher Harrison, CTO, Nova Southeastern University

Over the last few years, Artificial Intelligence (AI) has been gaining momentum across all industries and all spectrums of the world from consumer solutions such as Siri and Alexa leveraging Machine Learning to disruptive technologies such as Uber...

Present Trend Transaction Seamlessly Connect Under A Single Platform
Govciooutlook >> cioviewpoint

Scott Heise, Chief Intelligence Officer, Lands End

The number one item that I spend a great deal of time thinking and strategizing about omni-channel convergence. We need to look at consistency with product messages, pricing, and timing of messages and even consider the emotional aspect of how...

Security in the Age of IoT
Govciooutlook >> cioviewpoint

Delano Collins, CIO, EDTS, LLC

IoT or the “Internet of Things” refers to the growing trend of network connectivity and shared intelligence between disparate devices. Nowhere is this evident in our practice, than in our automation and video surveillance...

Enhancing Customer Experience through AI
Govciooutlook >>

Jason Maynard, VP, and GM at Zendesk Guide and Data Products

AI and the Evolution of Customer Experience Management (CEM) About 10 years ago, all business communications were done through email. Then, with the emergence of social channels such as Facebook and Twitter, it became progressively essential...

Evolving Role of the Government
Govciooutlook >>

Michael Cockrill, CIO, State of Washington

On Oct. 21, 2016 a denial of service attack on nearly one hundred thousand pieces of equipment, including webcams, security cameras and other Internet of Things devices, resulted in the temporary inaccessibility of major websites such as...

Beyond the Hype of Big Data: Real IT Innovation
Govciooutlook >>

Janet B. Stevens, CIO, USDA/Food Safety

I’ve never been the one to get excited about the “next big thing,” especially if it’s been labeled with a nebulous term such as Cloud, or even a seemingly simple one like Big Data. It is easy to get caught up in the hype...

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