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legal

Outdoor Video Surveillance at the Florida East Coast Railway
Govciooutlook >> cioviewpoint

Lester Hightower, VP & CIO, Florida East Coast Railway

As I write this article in October of 2017, outdoor video surveillance seems like something that the Florida East Coast Railway (FECR) could not live without, but the truth is that our first sizable installation went into service only in 2014, and...

Information Technology Risks in Higher Education: Strategy for Assessment, Planning and Management
Govciooutlook >> cioviewpoint

Praveen Panchal, VP of IT & CIO, The City College of New York

One of the most important organizational issues facing the higher education institutions today is the risk of unprotected and inaccessible information. In general, the risk of unprotected information entails liability for failing to keep students,...

Legal Process Outsourcing and the Technological Revolution in Legal Services Delivery
Govciooutlook >> cioviewpoint

Mark Ross, SVP-Legal Process Outsourcing, Integreon

Even before the onset of the global financial crisis in 2008, in-house legal departments and their outside counsel were under considerable pressure to do more with less. The great recession exacerbated this pressure and led to a surge in the...

Eye Spy: Understanding Your Video Surveillance Technology Risks
Govciooutlook >> cioviewpoint

Keith Burkhardt, VP, Kraus Anderson Insurance

George Orwell almost had it right: You are being watched. But it’s not just Big Brother that’s watching you. It’s your home security vendor, your employer, monitoring the front lobby, the security webcam at the parking ramp, your...

Legal Knowledge Management and the Rise of Artificial Intelligence
Govciooutlook >> cioviewpoint

Christopher Zegers, CIO, Lowenstein Sandler LLP.

Sue, partner at BigLaw LLP, has made a career of surpassing her clients’ expectations. This is no trivial task. More often than not, Sue’s clients ask her to develop a strategy and budget to solve problems they cannot clearly define....

HPO Tech
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Mark Lindquist, WA Prosecuting Attorney, Pierce County

He began his criminal career with a burglary in 2000. Before he turned 40, he racked up 16 felony convictions. Though he was versatile–stealing cars, committing identify theft and dabbling in drugs–burglary remained his crime of...

HHS Perspectives on Information Sharing and the Need for Public/Private Partnerships
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Christopher Wlaschin, CISO, U.S. Department of Health and Human Services

The healthcare sector is under attack. Recent WannaCry and Petya ransomware attacks combined with a year-over-year increase in the total number of cyber-attacks against the heath ecosystem underscore the increasing importance and necessity...

From IT Service Management to Corporate Service Management
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Graham K Draughon, President, Blackthorn Cyber Security, LLC & Advisory CISO, Onemain Holdings, Inc.

IT Service Management is often equated with Help Desk operations. Certainly, support tickets and break-fix can represent a significant number of incidents. A fully featured IT Service Management solution will support provisioning and...

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