INFORMATION TECHNOLOGY Archives | Goverment CIO Outlook
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information technology

The Three Invincible Approaches to Successful Leadership
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Kim Heldman, CIO, Regional Transportation District

There are several things I consider key when serving as a leader for an Information Technology department. Many of them are common across any discipline including honesty, integrity, and doing what you say you will do. In IT, all of those things...

Brokering the Cloud Services
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Eric Boyette, State CIO, North Carolina Department of Information Technology

The North Carolina Department of Information Technology - as a provider of services to our customers - needed a way to ensure we were providing the best options for cloud and hybrid solutions. With the multitude of options available and investment...

The Federal Government Turns to IT
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Francisco Salguero, Deputy CIO, USDA

The federal government can be slow to adopt new technologies in comparison to private industries due to several factors that include the length of time it takes to appropriate and approve additional dollars. However, over the past several years we...

Technology Gives Eastern Students a Competitive Edge
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Elsa M. Núñez, President, Eastern Connecticut State University

Fascinating new technology tools are being used by Eastern Connecticut State University faculty to prepare students for a global economy driven by technological change. The latest technology is allowing students to see and react to the world...

Maine State Cybersecurity: A Journey
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Victor Chakravarty, Associate CIO of Infrastructure, State of Maine

The Challenge The State of Maine likely holds the personal records of the entire Maine citizenry of 1.3 million people, as well as some from our neighboring states and Canadian provinces. These records are spread across some 1,000 servers and...

Building an IT Workforce - Finding talent in all the Right Places
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Jim Smith, CIO, State of Maine

I was at a meeting recently where … CIOs from several Maine companies said cyber security is the greatest risk they face. I was at a meeting recently where … CIOs from several Maine companies said they cannot find or keep mid...

City of Orlando: Soaring through the Cloud
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Rosa Akhtarkhavari, CIO, City of Orlando

Orlando is one of the most recognized cities in the world. And while most of the recognition comes from our well known attractions, there is much more to Orlando. Ranked as a next-generation city, Orlando is a center for innovation, world-class...

Hands off the Equipment!
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Thomas Gresham, General Services Assistant Director, Information & Communications Technology, County of Santa Barbara

The journey from Information Technology (IT) Technologist to IT Management At some point in career development, many IT technologists face a technical “glass ceiling” where moving up means moving into a leadership role. A...

Build a Cyber Security Ecosystem to Reduce Risk in the Public Sector
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Jonathan Behnke, CIO, City of San Diego

High profile security breaches continue to lead the news each week. Atlanta was the latest municipality to report a high impact security event with the loss of core city services for an extended period. Baltimore’s 911 system was impacted by...

Defining Innovation at a 225-Year-Old Law Firm
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Mike Tyler, Director of IT Client Services, Cadwalader

I was recently speaking with a partner at the storied, 225-year-old law firm—Cadwalader, Wickersham & Taft—where I co-lead the Technology Department. We were discussing the messaging app that uses color codes to indicate when...

IT Natural Disaster Response-A Real World Perspective
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Gary Coverdale, Assistant CIO and CISO, County of Napa

Preparing for natural disasters helps to build a foundation for emergency response. The best preparation, outside of formalized training, however, is working through an actual disaster. For the County of Napa and the Information Technology...

The Smartest Cities Leave No One Behind
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Jane Nickles, CIO, City of Greensboro

I grew up in Greensboro, and I’ve watched it grow. Now, as the City of Greensboro’s CIO, I get to help it make the transition into the smart city it needs to become to secure the future for its 285,000 residents. I believe being a...

From IT Service Management to Corporate Service Management
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Graham K Draughon, President, Blackthorn Cyber Security, LLC & Advisory CISO, Onemain Holdings, Inc.

IT Service Management is often equated with Help Desk operations. Certainly, support tickets and break-fix can represent a significant number of incidents. A fully featured IT Service Management solution will support provisioning and...

How to Succeed in Enterprise IT for DoD
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John Zangardi, CIO, United States Department of Defense

As the Acting DoD CIO, I am the primary advisor to the Secretary of Defense for Information Management / Information Technology and Information Assurance as well as non-intelligence space systems; critical satellite communications, navigation,...

Reorganizing an Information Technology Department for the Challenges Ahead
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Randy J. Cress, CIO, Rowan County Information Technology

Rowan County Information Technology (IT) is a local county government department in Salisbury, North Carolina with a staff of 12 including the CIO. Our IT department serves 22 unique county departments from Animal Services, Parks & Recreation,...

The Changing Paradigm of IT Leadership: Part 2-Building the Team
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Vincent J. Simonowicz III, CIO, City of Rock Hill, South Carolina

The playing field of Information Technology is constantly evolving and changing as the half-life of innovation gets shorter and shorter. Highly successful teams are those that have an organization that assembles and pools their talents to be an...

Change is Hard, Even for Change Agents
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Phil Bertolini, Deputy County Executive/CIO, Oakland County, MI

How many conferences have you attended where the presenter asked the crowd, “How many of you like change?” You all have seen a few people raise their hands and the rest shrugging their shoulders with indifference. Those that raised...

FDA's Digital Transformation
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Todd Simpson, CIO, U.S. Food and Drug Administration

The Food and Drug Administration is responsible for protecting the public health by ensuring the safety, efficacy, and security of human and veterinary drugs, biological products, and medical devices and by ensuring the safety of our...

Providing Stability in Field of Constant Change
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John B. Owens II, CIO, USPTO

During my nine year tenure as the CIO at the United States Patent and Trademark Office almost everyone above me has been replaced an average of every two years. That makes carrying out long term programs such as an IT modernization much more...

Government as a Service and IT as the Change Agent
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Lisa Bobo, CIO, City of Rochester, NY

As citizens and professionals, technology plays a significant role in everything we do. It is because technology is such an integral part of our lives that we expect it to be commonplace in all our functions. For those who work in public service,...

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