FREMONT, CA: ZCorum, a provider of managed broadband services and diagnostics, and Iowa based municipality sign an agreement for ZCorum’s Proactive Network Maintenance (PNM) tool, PreEqualization Analyzer.
Located in Northwest Iowa, Laurens Municipal Power and Communications, provides electricity, telephone services, cable television, and internet services to the town’s residents. Laurens joins a growing list of municipalities who are deploying ZCorum’s solutions to enable more efficient network operations.
The municipality having tried out the new diagnostics tool prior to purchasing and after a successful trial period confirms its functionality and benefits for them. Furthermore they will have access to required data and information to proactively fix upstream impairments, while gaining insight, control and predictability of their networks’ performance and availability.
“At ZCorum we’re providing compelling solutions with cost savings and improved operational efficiency for managing broadband networks. We’re always mindful of the responsibility municipalities have to their residents and we’re pleased that more and more local government entities like Laurens Municipal and Communications have entrusted us to enhance their broadband services and support,” says Julie Compann, President and CEO, ZCorum.
The software based PNM tool will make use of the pre-equalization data coming from cable modems to identify upstream impairments in the cable plant even before the subscriber’s services are affected. Furthermore, it will also show severity and approximate location of the problem, and which of the devices are affected by a common impairment.
Laurens will benefit from ZCorum’s TruVizion diagnostics and receive real-time and historical data on the performance of their cable modems and CMTSs and will help them deliver better services and improve subscriber experience.
“Laurens will significantly reduce the time they spend on plant maintenance, not only freeing up resources and minimizing technicians’ time in the field, but also improving the day-to-day operations of its cable operations,” says Neal Grillot, VP Operations.